BonusKing Terms and Conditions – Complete Platform Usage Guide

1 Introduction and Acceptance of Terms

BonusKing is an online gaming platform operated to provide entertainment services to adult players in Malaysia. The platform offers a wide range of game categories including sports betting, fish shooting games, bingo, slots, and live casino.

These Terms and Conditions ("Terms") govern the use of the BonusKing website at bonusking.app including all related mobile applications, services, and products. These Terms constitute a legally binding agreement.

If you do not agree with any part of these Terms, you are not permitted to use the BonusKing platform. By continuing to use it, you confirm that you have read, understood, and agreed to these Terms in full.

2 Member Eligibility

To open and use a BonusKing account, you must meet all of the following eligibility requirements:

• Be at least 18 years old at the time of registration.
• Not subject to any law that prohibits participation in online gaming in your area of residence.
• Register using your own name and identity — registering under another person's name is strictly prohibited.
• Have not previously been banned or suspended from using the BonusKing platform.
• Not an employee, contractor, or immediate family member of a BonusKing employee.

BonusKing reserves the right to request proof of age or identity verification documents at any time. Failure to provide the requested documents within the stipulated timeframe may result in a temporary suspension or account closure.

3 Account Registration and Security

3.1 Registration Process

To make full use of BonusKing services, you must register a valid account by providing accurate and up-to-date information, including your full name, date of birth, phone number, and active email address. False or incomplete information may result in account closure without notice.

3.2 One Account Per Individual

Each individual is only permitted to open and use one BonusKing account. Holding multiple accounts is considered fraudulent. BonusKing reserves the right to close all associated accounts and forfeit any remaining balances and wins without compensation.

3.3 Account Security Responsibilities

You are solely responsible for the security of your account username and password. All activity carried out through your account is considered your own. If you suspect your account has been accessed without authorisation, please contact the BonusKing support team immediately.

3.4 Identity Verification (KYC)

BonusKing implements a mandatory KYC (Know Your Customer) procedure that must be completed before your first withdrawal is processed. Required documents include a copy of both the front and back of your identity card (MyKad) along with a selfie holding the card. All submitted information is used solely for verification and account protection purposes.

4 Deposits and Withdrawals

4.1 Deposit Methods

BonusKing accepts deposits via a variety of payment methods including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and direct bank transfer. All deposits are processed in Malaysian Ringgit (MYR). Minimum and maximum deposit limits vary by selected method.

4.2 Withdrawal Conditions

• Minimum withdrawal is RM30 for most methods.
• Withdrawals may only be made to a bank account or digital wallet registered under the same BonusKing account holder's name.
• Withdrawals to third-party accounts are strictly prohibited.
• BonusKing does not charge processing fees for standard withdrawals.
• Processing time is as fast as 15 minutes for DuitNow and up to 2 hours for standard bank transfers.

4.3 Processing & Limits

BonusKing reserves the right to conduct additional reviews for withdrawals that exceed certain limits or are flagged as suspicious by our anti-fraud system. These checks are carried out solely to protect the security of your account and funds.

5 Bonuses and Promotions

5.1 Bonus Eligibility Conditions

All bonuses and promotions offered by BonusKing are subject to their respective specific terms and conditions as stated on the relevant promotion page. Rollover requirements, minimum wagering limits, and bonus validity periods vary by promotion type.

5.2 Wagering Requirements

Bonuses cannot be withdrawn directly. Bonus funds must be wagered at the specified rate before any withdrawal can be made from that balance. For example, a bonus with a 10x wagering requirement means the bonus value must be wagered 10 times before a withdrawal is permitted.

5.3 Bonus Abuse Policy

• Each player is entitled to claim each type of bonus once only, unless otherwise stated.
• Using multiple accounts to claim bonuses is considered fraud and will be acted upon.
• BonusKing reserves the right to void bonuses and wins obtained through methods deemed dishonest or in violation of the spirit of a promotion.
• Wagering done solely to meet turnover requirements without genuine play intent may result in bonus forfeiture.

6 Game Rules

6.1 Game Results

All games at BonusKing use a Random Number Generator (RNG) certified by independent auditing bodies. The outcome of every game is final and cannot be disputed unless there is strong evidence of an apparent technical error. BonusKing reserves the right to void or correct game results in the event of a verifiable technical error or system failure.

6.2 Betting Limits

Each game has its own minimum and maximum wagering limits, which are clearly displayed within the game interface. BonusKing reserves the right to adjust wagering limits at any time with reasonable notice.

6.3 Technical Disruptions

In the event of a technical disruption, internet connection failure, or device issue during an active game session, BonusKing will endeavour to restore the session to its last known state. If restoration is not possible, BonusKing will refund the affected bet amount to the player's account.

7 Prohibited Conduct

The following are strictly prohibited on the BonusKing platform. Violating any of these may result in permanent account suspension or closure:

• Use of bots, automated scripts, or any tool that assists gameplay in an unauthorised manner.
• Player collusion to manipulate game results.
• Attempts to hack, intrude upon, or disrupt BonusKing systems.
• Identity fraud or document forgery during the KYC process.
• Using the platform for money laundering or financial fraud.
• Bonus abuse through methods inconsistent with the spirit of the promotion.
• Use of offensive, threatening, or harassing language in BonusKing communication channels.
• Sharing your account with others or allowing third parties to access your account.

BonusKing employs a sophisticated fraud detection system and continuously monitors all account activity. Any suspicious actions will be investigated and appropriate measures will be taken.

8 Account Closure and Suspension

8.1 Closure at Player Request

You may close your BonusKing account at any time by contacting our support team. Closure requests will be processed within 5 business days. Any valid balance in your account will be returned once all verifications are complete.

8.2 Closure or Suspension by BonusKing

BonusKing reserves the right to suspend or close any account without prior notice under the following circumstances:

• Violation of any term in this document.
• Suspected fraudulent activity or money laundering.
• Failure to provide the requested KYC documents within the specified timeframe.
• Decisions by the relevant regulatory body or authority.

8.3 Funds in a Closed Account

For accounts closed due to a terms violation, BonusKing reserves the right to withhold existing balances and wins as compensation for losses incurred. For standard closures at a player's request, any valid balance will be returned once the verification process is complete.

9 Privacy and Personal Data Protection

BonusKing takes the protection of your personal data seriously. All information collected during registration and platform use is used solely for service operations, identity verification, fraud prevention, and compliance with applicable laws.

BonusKing does not sell, rent, or share your personal data with third parties for marketing purposes without your consent. All data is protected by 256-bit SSL encryption during transmission and stored on secure servers.

For more information on how we collect, use, and protect your personal data, please refer to Privacy Policy BonusKing in full.

10 Liability Limit

BonusKing provides the gaming platform on an "as-is" basis and does not guarantee that the service will always be free from technical disruptions. However, BonusKing is committed to maintaining platform uptime at 99.9% or better.

BonusKing shall not be liable for:

• Losses caused by the player's internet connection or device failure.
• Game outcomes resulting from the player's own choices and strategies.
• Indirect or consequential losses arising from use of the platform.
• Damage caused by a third party accessing a player's account due to the player's own negligence.

BonusKing's total liability for any claim is limited to the amount you deposited in the 30 days prior to that claim.

11 Responsible Gaming

BonusKing fully supports responsible gaming practices and provides a range of tools to help players manage their gaming habits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings.
• Loss Limit: Set a maximum loss limit within a specified period.
• Play Time Limit: Limit the amount of time you spend on the platform each day.
• Forced Break: Temporarily suspend access to your account for a set period (24 hours, one week, or one month).
• Self-Exclusion: Request a full self-exclusion from the platform if needed.

If you or someone you know is showing signs of a gambling problem, please seek help immediately. BonusKing encourages players to seek professional assistance and has a list of support resources available through the Responsible Gaming us.

12 Term Amendments and Governing Law

12.1 Right to Amend

BonusKing reserves the right to update, amend, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on the website. For significant changes, BonusKing will notify registered members via email or in-account notification at least 7 days before the amendment comes into effect.

12.2 Player Responsibilities

It is your responsibility to review these Terms and Conditions periodically. Continued use of the BonusKing platform after any amendments are published constitutes full acceptance of the revised terms.

12.3 Governing Law

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any disputes arising in connection with these Terms shall first be resolved through negotiation, and if unsuccessful, through mutually agreed arbitration procedures.

12.4 Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact the BonusKing customer support team via live chat in your account or by email at [email protected]. Our team is available to assist you 24 hours a day, 7 days a week.