BonusKing Privacy Policy – Your Personal Data Protection

1 Introduction

BonusKing ("we", "Platform") is committed to protecting the privacy of every user who uses our services at bonusking.app. This Privacy Policy explains in detail how we handle your personal data from the moment you first visit our website through to after you are no longer an active member.

We understand that trust is the foundation of the relationship between bonusking and every member. The personal information you share with us is a responsibility we take to heart. Every data handling process implemented by bonusking is designed with our players' best interests in mind.

This Privacy Policy applies to all users of the BonusKing platform, including website visitors, registered members, mobile app users, and any party that interacts with our services in any capacity.

2 Personal Data We Collect

BonusKing collects various types of personal data depending on how you interact with our platform. Below is a detailed description of the types of data we collect:

2.1 Account Registration Data

• Full name as it appears on your official identification document
• Date of birth for age verification (18 and above)
• An active email address for account communications
• Mobile number for two-factor authentication
• Username and password (stored in an unreadable hashed format)

2.2 Identity Verification Data (KYC)

• Front and back copy of identity card (MyKad)
• Selfie or facial photo for face verification purposes
• Recent proof of address such as a utility bill or bank statement not older than 3 months

2.3 Financial Data

• Bank account details or digital wallet number for withdrawal processing
• Deposit and withdrawal transaction records
• Betting history and gaming activity within the platform

2.4 Technical and Usage Data

• IP address and device information used to access the platform
• Browser type and operating system
• Access log data including time, pages visited, and actions taken
• Country or state-level geolocation data (not precise GPS)

3 How We Use Your Personal Data

The personal data we collect is used for specific purposes only. BonusKing does not use your data beyond the scope stated here without first obtaining your additional consent.

4 Data Sharing with Third Parties

BonusKing does not sell your personal data. However, there are certain situations where we need to share data with selected third parties in order to provide you with complete services:

4.1 Service Providers

We share necessary data with third-party service providers that help us operate the platform, including payment gateway providers, identity verification service providers, cloud computing providers, and customer support providers. All providers are bound by strict confidentiality agreements.

4.2 Legal Compliance

BonusKing may be required to disclose your personal data to relevant authorities when mandated by law, court order, or direction from a legitimate regulatory body. In such situations, we will endeavour to notify you in advance unless prohibited by law from doing so.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of bonusking assets, users' personal data may be transferred as part of those assets. You will be notified of any such changes and your rights regarding your data will be maintained.

5 Data Security Measures

BonusKing continuously invests in security infrastructure to ensure your personal data remains protected at all times. The following are the key security measures we employ:

• 256-bit SSL Encryption for all data transmitted between your browser and the bonusking servers.
• Database-level data encryption for sensitive information such as banking details and identity verification documents.
• Two-factor authentication (2FA) available to all accounts as an additional security layer.
• 24/7 account activity monitoring by an automated fraud detection system trained to identify suspicious activity patterns.
• Regular security audits by independent third-party cybersecurity experts.
• Strict data access policy ensuring that only authorised staff can access players' personal data, with every access logged for audit purposes.

While we take all reasonable steps to protect your data, no system can guarantee absolute security. Should a data breach occur that affects your personal data, bonusking will notify you within 72 hours of the breach being detected.

6 Cookies and Tracking Technologies

BonusKing uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

6.1 Essential Cookies

These cookies are required for core platform functions, including maintaining your login session, remembering language preferences, and ensuring account security. They cannot be disabled without affecting key platform functionality.

6.2 Performance and Analytics Cookies

These cookies help us understand how players use the bonusking platform so we can continuously improve the user experience. Data collected is aggregated and does not directly identify individuals.

6.3 Functional Cookies

These cookies remember your preferences such as display settings, favourite games, and communication preferences so you do not need to reset them each time you use the platform.

You can manage cookie settings through your browser settings. Please note that disabling all cookies may affect the functionality of the BonusKing platform.

7 Your Rights Regarding Personal Data

As a bonusking user, you have certain rights regarding the personal data we hold. All rights can be exercised by contacting our support team:

• Right of Access

  You may request a copy of all personal data we hold about you at any time. Such requests will be processed within 14 business days.

• Right to Rectification

  If the personal data we hold about you is inaccurate or outdated, you may request that we correct it promptly.

• Right to Data Portability

  You may request a copy of your data in a machine-readable format for transfer to another service provider.

• Right to Erasure

  You may request the deletion of your personal data, subject to record retention obligations prescribed by law and fraud prevention requirements.

• Right to Object

  You may object to the processing of your personal data for direct marketing purposes at any time without providing any reason.

• Right to Restrict Processing

  In certain situations, you may ask us to restrict how we process your personal data while your complaint or query is being resolved.

8 Data Retention Period

BonusKing does not retain your personal data longer than necessary. Retention periods vary according to the type of data and applicable legal requirements:

• Active account data: Retained for as long as your account is active and for a period of 5 years after account closure for audit and legal compliance purposes.
• Financial transaction records: Retained for 7 years in accordance with Malaysia's accounting and tax legal requirements.
• KYC Documents: Retained for 5 years after account closure for fraud prevention and anti-money laundering compliance purposes.
• Customer support communication logs: Retained for 3 years for reference and dispute resolution purposes.
• Technical log data: Retained for 12 months for security and technical troubleshooting purposes.

After the specified retention period has ended, data will be securely deleted or converted into an anonymised form that cannot be linked to any individual.

9 International Data Transfers

BonusKing stores primary data on servers located in the Asia region. In some cases, data may be processed by service providers in other countries for specific purposes such as payment processing or technical support.

When your personal data is transferred outside Malaysia, BonusKing ensures that protection equivalent to that provided in Malaysia is applied. This is achieved through:

• Data processing agreements that require recipients to comply with equivalent data protection standards.
• Selection of partners and vendors that comply with internationally recognised security standards.
• Regular reviews of the data protection practices of our third-party providers.

10 Updates to This Privacy Policy

BonusKing reserves the right to update this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or improvements to our services.

When we make significant changes to this Privacy Policy, we will:

• Updating the "Last Updated" date at the top of this page.
• Notifying all registered members via email or in-account notification at least 7 days before changes take effect.
• In cases of highly significant changes, we may request your renewed consent.

Continued use of the bonusking platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

11 How to Contact Us Regarding Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, the bonusking data protection team is here to help:

Please include your account number and a brief description of your request or concern in every privacy-related contact. This will help our team respond more efficiently.